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Message: data not cleared Sync and try again after reset

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‎10-08-2020 22:20 - last edited on ‎05-29-2021 07:19 by Fitbit Moderator

‎10-08-2020 22:20 - last edited on ‎05-29-2021 07:19 by Fitbit Moderator

Hi guys. I kind of reseted my versa 1 and now it's showing that data not cleared Sync and try again. I've tried syncing but it only said sync failed. Please tell me if this has happened to anyone. And how I can solve this problem. Ps this was my favorite watch 

 

 

Moderator edit: updated subject for clarity. 

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‎10-10-2020 23:55

‎10-10-2020 23:55

I solved it by deregistering my versa from my account and connecting it again, but that took like approximately 3 hours

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‎10-10-2020 18:05

‎10-10-2020 18:05

Hi @Vejas most of the solved threads say that a factory reset is needed. I'm not sure what type of reset was performed or why it was performed. 

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‎10-10-2020 23:55

‎10-10-2020 23:55

I solved it by deregistering my versa from my account and connecting it again, but that took like approximately 3 hours

Best Answer