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‎01-06-2020 12:04

‎01-06-2020 12:04

I have a message on my fitbit versa that wont delete even after I hit clear all. How do i get rid of it? Help

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‎01-06-2020 12:07

‎01-06-2020 12:07

Hi @DCadena , restart your Versa once and the message will be gone. regards kuzibri

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‎01-06-2020 12:30

In response to SunsetRunner

‎01-06-2020 12:30

Thank you but now how do i restart? Hahah

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‎01-06-2020 12:35 - edited ‎01-06-2020 12:57

In response to DCadena

‎01-06-2020 12:35 - edited ‎01-06-2020 12:57

Hi @DCadena , before I'm going to explain you that, did you upgrade your Versa to the newest Firmware version 70.7.14? You can find it the settings of your Versa - Device info. Reason for asking this is the fact that the new Firmware version  contains a bug mainly affecting Versa's. One of the problems that has been regularly shared after the update, is that their screen went black and would not turn on again, others complained about severe battery drainage and, last but not least, the restart procedure is different in the new version. I really want to help you get rid of the one message, but will not be responsible for bricking your watch cause you have the newest update.  regards kuzibri

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