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Microphone not working

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I'm getting really upset. My Versa died suddenly and I ordered a Versa 2. Well it arrived today and the microphone hasn't worked for me once to communicate with Alexa or reply to text messages. I tried shutting down the watch and turning it back on. Nothing is working and I'm thinking of forgoing any more Fitbit products. How do I fix this??

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Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Yes I've went through the Alexa set up and I'm using an Android.

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