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Missing laps from Swimming exercise.

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‎03-18-2019 09:20 - last edited on ‎03-20-2019 10:03 by Moderator Alum

‎03-18-2019 09:20 - last edited on ‎03-20-2019 10:03 by Moderator Alum

Anyone else have issues with Versa missing laps? Especially when doing backstroke? I'm loosing a 200m or so each session . Which I can't adjust 

 

Moderator Edit: Clarified Subject.

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‎03-20-2019 10:05

‎03-20-2019 10:05

Hello @sampopsk, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate you have taken the time to share your experience with us. Tell me, since when have you started experiencing this situation? Have you restarted your Versa already by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen? This information will be very helpful for us to check this further. 

 

Thanks for your patience and understanding, we'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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