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Mobile Application

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‎06-23-2020 05:14

‎06-23-2020 05:14

Hi, Iam using versa. From past 2 weeks, the mobile application downgraded to the older version and several time it's crashed.. I tried to reinstall almost 10 times.. still it continues.. Also syncing also it's hectic.. every time I need to restart my phone and versa device.. Iam sick..

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‎06-23-2020 07:02

‎06-23-2020 07:02

Hi @Fazal I think your asking about the Fitbit app on an unknown phone. You mention downgrade, but I'm not sure what was downgraded.

This is the Versa hardware support, may I ask what phone?

Have you tried force stopping the app? Removed the app, restarted phone to clear out app remains, then installed app?

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