Multiple devices

[Mendrys17]

After purchasing the versa 2, I would have liked to continue to use my charge 3 alongside the versa 2 for activities that the charge three is more comfortable for. Is there anyway of adding the charge three back onto my account as an additional device?

[SteveH · Accepted solution]

No, I'm afraid not. Although Fitbit supports multiple trackers connected to an account, there are restrictions. One of those is that you can't have a Charge 3 and a Versa 2 connected at the same time. There's more information on the restrictions at https://help.fitbit.com/articles/en_US/Help_article/1715/

[Mendrys17]

Thank you for the clarity @SteveH ! Just a shame to not be able to use it still is all! Is there likely to be a change to these restrictions in the future? Out of curiosity?

[SteveH]

I believe that Fitbit have said that they'd like to overcome the problem and remove these restrictions.....but they have been saying that for a while now and I doubt anything is going to change soon.