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Multiple issues with Versa

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Hi all,

 

I'm having a few issues with my Versa, which I have already asked to official Support but they replied with generic and probably automated messages, so basically not even reading my mail and making the assumption I'm a dumbass not being able to try the usual stuff myself. Maybe the community can help me out with my problems. Here goes:

 

Problem 1) My Versa often stops recording after 1K of running, it started somewhere last winter, at first I thought it was the cuff of my sweater somehow pressing buttons or something. But it keeps happening at random sessions. I've tried different settings and have been double checking I did not forget to press start. All seems okay every time.

 

Problem 2) As of late my Versa had huge battery drain issues, even when not using the GPS/Bluetooth/Wifi of which I know use a lot of battery. I've removed all third party apps and unused Fitbit apps to be sure. According to Fitbit, the times I sync affect battery life, which I already knew and figured out myself, but these battery problems started suddenly and my syncing behavior did not change. I can basically say all standard solutions supplied by Fitbit do not apply to me.

 

Any help or suggestions would be much appreciated. 

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I can't actually help you, but wanted to validate your battery issue. Mine had been doing the same, in recent months, and I did everything you did to try fixing it myself. I put mine on to charge last night before bed and it didn't charge.

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