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Multiple problems with my new Versa

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‎04-28-2018 17:45

‎04-28-2018 17:45

I switched from a Charge2 to a Versa yesterday.

 

Here are the challenges I've discovered and would appreicaite help resolving:

1. when i exercise (yoga and weights) the calories burned shows up as a dash (-)

2. For some reason when I track stationary exerice such as yoga or weigths, its is showing me distance, average heat rate and a dash (-) as calories burned in the app dashboard. the Charge2 showed me  time spent exercising, average heart rate and colories burned which is preferable.

3. My dashboard on the PC is comepltely blank (blue screen shot)

4. I am not getting notifications

5. I am not getting prompted to go to sleep

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‎04-28-2018 22:02

‎04-28-2018 22:02

Horrible experience so far for me. I am about to dump Fitbit for good if this continues.

1. Goes dead on me and even after 1 day of charging does not indicate that there is any life in the  device until I go searching on the forum and reset it.

2. Impossible to connect to Wifi

3. Firmware update took forever as I could not use Wifi and had to do it via bluetooth

4. Unable to know the features of the various watch faces so one has to laboriously install a face to find out which features it has and does not have. As an example, how does one find out if a face has seconds visible or if it can stay on for longer (like more than 1 minute?).

5. The watch seems like a very horribly hurried job. I do hope they place a "recall" like Toyota and GM did, lol.

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