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Music control feature not working

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‎05-16-2018 03:58 - last edited on ‎05-21-2018 08:13 by Moderator Alum

‎05-16-2018 03:58 - last edited on ‎05-21-2018 08:13 by Moderator Alum

My music control feature quit working. I’ve been playing though Pandora plus and it was working fine. How it won’t recognize that my phone is playing music at all?

 

 

Moderator edit: subject for clarity

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‎05-21-2018 08:14 - last edited on ‎05-27-2025 08:30 by Fitbit Moderator

‎05-21-2018 08:14 - last edited on ‎05-27-2025 08:30 by Fitbit Moderator

It's great to see you around @Fulaterc.

If the music control feature isn't working on your Versa, I recommend taking a look at the help article Why can't I control music on my phone with my Fitbit device? and follow the instructions provided there.

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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