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My Fitbit Versa screen is falling off, what should I do?

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‎07-30-2019 23:50

‎07-30-2019 23:50

I bought my mum a Fitbit Versa for mother's day last year and just recently the screen has separated from the metal body/frame of the watch. It's still attached via the inner workings, it's just dangling off. The warranty only covered one year of usage and it's been longer than that since I purchased it so I can't get a replacement. How should I proceed? Is there a way I can fix it or does my mum just have to get a new watch?

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‎07-31-2019 00:20

‎07-31-2019 00:20

Can I just check that you are not in Europe (as the warranty here is 2 years).

 

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‎07-31-2019 02:14

In response to SteveH

‎07-31-2019 02:14

No, Australia.

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