My Fitbit Versa

[Dana2222]

My Fitbit suddenly stopped working. I have followed all of the factory reset instructions and the screen is still black and there is no activity on the lights. I've had it for a couple of months. 

[happy_luck]

did you try holding the start button longer?

[Dana2222 · Accepted solution]

Yes, I have tried all the suggested methods- holding down all 3 buttons,  holding down 2 buttons as well as set up a new device. No change, there is still the black screen with no light movement.

[Ah1984]

Hi ,

Did you get your fitbit working mine just died last night and tried everything to get it working please help