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My Fitbit experience

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‎02-16-2020 05:35 - last edited on ‎02-19-2020 11:24 by

‎02-16-2020 05:35 - last edited on ‎02-19-2020 11:24 by

I have had a fitbit since they first came out.  I have had multiple returned due to defective product.  I then upgraded to the VERSA and this is the second time its been replaced.  This is just a defective brand!  I received the second one in May 2019 and I am replacing it already.  What gives Fitbit?

 

 

Moderator edit: subject for clarity

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‎02-19-2020 11:24

‎02-19-2020 11:24

Welcome to the Fitbit Community, @ceverett24. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing your experience. Thank you for the details shared, I totally understand how you are feeling. I really appreciate your feedback and the time you took to let us know your frustration since this helps us to keep improving. We're constantly working on improving our devices and user experiences, and your comments are always welcome.

 

Feel free to explore the discussions forums to Share Your Story, Get Fitter, Find Fitbit Friends, Sharing Recipes and much more.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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