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My Fitbit not syncing

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‎01-16-2020 01:17

‎01-16-2020 01:17

Hi my Fitbit versa 2 doesn't syncing all the time with my phone, my phone is a Huawei is this the problem? It was syncing and has stopped can anyone help? 

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‎01-16-2020 02:21

‎01-16-2020 02:21

Your best bet is to get in contact with Fitbit Support and they will troubleshoot your issues.

 

Also check this link to make sure your phone is a compatible device - https://www.fitbit.com/uk/devices 

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‎01-16-2020 02:48

In response to Dbrowne88

‎01-16-2020 02:48

Ok thank you for your help.

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