My Fitbit won’t sync

[Kylewisummer]

Hi, recently my fit bit has stopped syncing my Bluetooth is on but nothing is updating to my Fitbit app. 

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?
• if none of that works then contact customer support: contact.fitbit.com

[SunsetRunner]

This morning, I synced and it dropped in the sleep from Wednesday night and won't sync Thursday night's sleep. I decided to edit sleep with the correct times. The edit changed the times but kept the numbers for deep, REM, etc from the night before. I synced on my laptop and my phone to see if it would pick up the information for sleep but that did not help. Anyone else having this problem?