My Versa 2 battery is draining quickly

[AdrikBurkholde]

My Versa 2 has gone from lasting 1 week on a charge to needing to be put on the charger in a few hours. My screen is glitched and glows/flickers white 98% of the time, and my home button randomly stopped without any cuase. Can anyone help me?

Moderator edit: updated subject for clarity

[EdsonFitbit]

Thank you for visiting the Fitbit Community @AdrikBurkholde.

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for the information provided.

Before going any further, I would recommend restarting your watch by following these instructions.

In addition, please follow our guide to extend your Fitbit device's battery life.

If you have any question, please let us know.

[AdrikBurkholde]

I have tried that at least 2 or 3 times and it still continues to do it. And I've only had the watch for a little over a year.Sent via the Samsung Galaxy S10+, an AT&T 5G Evolution capable smartphone

[EdsonFitbit]

Thanks for the response @AdrikBurkholde.

To evaluate this situation, I created a case with Customer Support. Please check your inbox on the next days. They will let you know how to proceed as soon as possible. Thank you for your patience while dealing with this situation.

Please let us know if you have any question.