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My Versa 2 can't read SpO2.

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‎03-26-2021 13:57 - last edited on ‎03-28-2021 17:00 by Fitbit Moderator

‎03-26-2021 13:57 - last edited on ‎03-28-2021 17:00 by Fitbit Moderator

After update, the watch face says it can’t read. I’ve updated, changed watch faces charged it fully before bed an done everything I have been told or ready about an nothing has helped! I really need this, it’s the only reason I got the Fitbit versa 2

 

Moderator edit: updated subject for clarity

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‎03-28-2021 16:58

‎03-28-2021 16:58

Welcome to the Fitbit Community @Lauralynn4530.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

There are some factors that can affect SpO2 data. To try to resolve the issue, please visit this article, open the menu "Why didn’t I receive SpO2 data?" and follow the instructions.

 

Hope this helps.

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