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My Versa 2 doesn't turn on

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‎05-13-2021 05:09 - last edited on ‎05-13-2021 15:30 by Fitbit Moderator

‎05-13-2021 05:09 - last edited on ‎05-13-2021 15:30 by Fitbit Moderator

So, my fitbit has not been recording steps. I turn it off, and now I cannot get it turned back on. Come to this page and see hundreds, if not thousands, of people with same complaint!!!!!

 

Moderator edit: updated subject for clarity

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‎05-13-2021 15:29

‎05-13-2021 15:29

Welcome to the Fitbit Community, @LeeAnn63.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2.

 

In this case, I would recommend following these instructions. Whether this doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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