Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Versa 2 is not providing updates of text or email.

Replies are disabled for this topic. Start a new one or visit our Help Center.

my versa 2 has stopped providing text, email, call notifications. i have restarted my watch, reset my notifications on the app. please advise

Best Answer
0 Votes
5 REPLIES 5

Hi @fatemamer  What phone are you using? Check that you dont have Do Not Disturb turned on (swipe down and select the two while ovals that come up in the top right corner. Do not disturb is the white circle with the line in it)

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes
My phone is not on do not disturb

Best Regards
Fatema
Best Answer
0 Votes

What phone are yiu using @fatemamer ?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes
Google pixel 3. The notification were working absolutely fine till a couple
days ago. They suddenly stopped working.

Best Regards
Fatema
Best Answer
0 Votes

Ok thanks. I do tknow of any particular problems with that phone, so hopefully if you go through THIS Hel Article on Notifications you can solve the problem. If the problem is still there when uou have tried everything, then contact Customer Support 

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes