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My Versa 2 is not syncing

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‎07-22-2020 14:25 - last edited on ‎07-23-2020 06:30 by Fitbit Moderator

‎07-22-2020 14:25 - last edited on ‎07-23-2020 06:30 by Fitbit Moderator

why does my versa 2 not automatically sync and I can't manually sync it during the day

 

 

Moderator Edit: Clarified subject

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‎07-23-2020 06:32 - edited ‎04-10-2024 08:56

‎07-23-2020 06:32 - edited ‎04-10-2024 08:56

Hi there @suzie5, welcome to the Community Forums. Thanks for the details provided in your post about the syncing difficulties you've been having with your Versa 2.

I've seen you contacted our Support Team after posting here and that they have helped you with this. I'm sure that from now on everything should be working correctly. 

If you come across to this issue again, see: Why won't my Fitbit device sync?

I'll be around if there's anything else I may do for you in the near future. Have a good day! 😉

Maria | Community Moderator, Fitbit


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‎07-24-2020 04:12

In response to MarreFitbit

‎07-24-2020 04:12

Having the same issue with Versa 2 not syncing correctly. I have tried restarting and removing everything from Bluetooth and restarting the phone. I believe it is terrible that you posted a link for a supposed fix that leads to a fitbit page that offers absolutely NO fix to this issue addressed. 

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