Versa Lite battery draining quickly

[nepeta]

after 6 months of use the battery suddendly dropped to 1 day and after 3 days it lasts a couple of hours.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there @nepeta, thanks for stopping by. Thanks for the details provided in your post about the battery life of your Versa Lite. I'll be glad to help you with that. 

If you haven't done so yet, I'd recommend taking a look at this article: Can I extend my Fitbit device's battery life? 

If your watch's battery keeps draining drastically in the next couple of days, let me know so I can continue assisting you. 😉

[nepeta]

I bought it 6 months ago and until less than a week ago the battery life was around 4 days and it suddendly dropped to a couple of hours. The battery is not gradually getting worse, it dropped suddenly and to a level that it's unusable. I cannot be charging a fitbit every 2 h, I want it to log my sleep. 

Your article is of no help because I already do lots of the recommended things to save battery use. It would be helpful if my battery life had dropped to 1 day, but it dropped to less than 2 hours.

[MarreFitbit]

Hi there @nepeta, thanks for getting back and for the additional details you just shared. I totally understand where your concern is coming from. Since this sounds a bit more serious, I've created a support case on your behalf - you should soon receive an email from Customer Support at the email you used to register with the Community forums. Note that we may take a bit long to get back to you since due to recent events affecting our operations, support options are limited and wait times are longer than usual. If you have any questions, don't hesitate to let me know.

We hope your issue is solved soon.

[nepeta]

Thank you, but I could already return the fitbit to the shop where I bought it and they replaced it.