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My Versa 2 is not syncing.

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‎03-29-2021 13:29 - last edited on ‎03-29-2021 19:41 by Fitbit Moderator

‎03-29-2021 13:29 - last edited on ‎03-29-2021 19:41 by Fitbit Moderator

hi yall anyone else not able to sinc again? This happen a little over a month ago and we were told to use a different versions so I never update, does anyone know of we need to update or what else I can do?

 

Moderator edit: updated subject for clarity

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‎03-29-2021 19:40

‎03-29-2021 19:40

Thank you for visiting the Fitbit Community @ABaca06.

 

You should be able to sync your Fitbit Versa 2 without any problem.

 

To resolve syncing issues, we recommend following these troubleshooting steps.

 

Whether this doesn't help, you can set up your watch as a replacement device:

 

  1. Tap the Today tab Fitbit logo and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

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