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My Versa 2 is not syncing.

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‎04-02-2021 12:26 - last edited on ‎04-04-2021 15:33 by Fitbit Moderator

‎04-02-2021 12:26 - last edited on ‎04-04-2021 15:33 by Fitbit Moderator

Following latest update on Wednesday 31 March 2021 my Versa 2 no longer will sync with my Samsung tablet. Similar problem happened with previous firmware update in January 2021. What is going on at Fitbit? 

 

Moderator edit: updated subject for clarity

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‎04-04-2021 15:31

‎04-04-2021 15:31

Welcome to the Fitbit Community, @JoyceN56.

 

Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support.

Thank you for your patience while dealing with this situation.

 

If you have any question, please let us know.

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