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My Versa 2 is saying couldn't read SpO2

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‎05-20-2021 23:55 - last edited on ‎05-24-2021 14:14 by Fitbit Moderator

‎05-20-2021 23:55 - last edited on ‎05-24-2021 14:14 by Fitbit Moderator

This is the 3rd morning my versa 2 is saying couldn't read spo2 my watch has the latest update it was updated 3 days ago anybody any ideas as its important I keep an eye on my spo2 

 

Moderator edit: updated subject for clarity

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‎05-24-2021 14:13

‎05-24-2021 14:13

Thank you for visiting the Fitbit Community, @Tracy7873.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support.

 

If you have any question, please let us know.

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‎05-24-2021 14:13

‎05-24-2021 14:13

Thank you for visiting the Fitbit Community, @Tracy7873.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support.

 

If you have any question, please let us know.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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‎05-24-2021 15:48

In response to EdsonFitbit

‎05-24-2021 15:48

I was in touch with customer support who assured me someone would email me ASAP with a solution hopefully but so far I've not heard anything maybe be in touch 2moro with me 

 

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‎05-25-2021 12:38

In response to Tracy7873

‎05-25-2021 12:38

Thanks for the update, @Tracy7873.

 

I noticed that our team has provided a response to you today. For more information, please check your inbox.

 

See you around.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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