Versa 2 randomly flipping between all screens.

[lisajl27]

I’m not sure what is going on with my Versa 2 lately. The watch face is dim or non-existent in bright daylight and will randomly flip through all the stats screens repeatedly. I have to constantly restart the watch to get it to stop. I currently have the spO2 watch face and I’m wondering if I switched it back to the original watch face if that help resolve the problem. This is my third Fitbit and while I love the technology the Versa 2 seems to be failing the fastest. Hoping that I can resolve the issue without having to buy a replacement. 

[EdsonFitbit]

Thank you for visiting the Fitbit Community, @lisajl27.

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for trying to get them resolved before contacting us.

I would recommend trying a different clock face to see if there is any change.

In addition, please make sure to have the latest version of the Fitbit app (3.42 iOS and Android). For instructions on how to check your current version and update, please visit this article and open the menu "How do I update the Fitbit app?".

If you have any question, please let us know.

[lisajl27]

Thanks EdsonFitbit. I changed the watch face after I sent my initial message. The app has also been updated.

I hope that the watch performance improves. 

[EdsonFitbit]

Thanks for the update, @lisajl27.

Hope the issue gets resolved after the workarounds you've performed.

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

See you around.