My Versa 2 keeps vibrating often

[whitekat]

No sure what is happening. When my watch was off my wrist and laying on the counter I kept hearing it vibrating against the tile like every 20 minutes or so.

Today when I was wearing it the same thing. I thought maybe it was some sort of alarm so I made sure the alarm button was off.

I've had the watch for a few weeks and it never did this before until the other day.

How do I stop this as it is very annoying!

Thanks,

Whitekat

Moderator edit: format

[JuanJoFitbit]

@whitekat it's great to see you in our Fitbit Community. I'm sorry to hear that your Versa vibrates all of a sudden for a while.

Please restart your Versa as described in this help article. After this, monitor your watch and see if the issue gets fixed.

Keep me posted on the outcome.

[whitekat]

Hi JaunJo,

I did  what you mentioned in your reply and it still vibrates but not as often.

Any other ideas or should I wait a couple of days to see if the vibrating stops completely 😊

Thanks for your reply,

Whitekat

[JuanJoFitbit]

@whitekat, thank you for getting back and trying the recommended troubleshooting steps.

I'd like you to try one more workaround that has been helpful for this type of issues. Please try a factory reset. To do so on your device, open the Settings app > About > Factory Reset or Clear User Data. Sync your watch before this in order to avoid losing current data. Finally, 

Let me know how it goes.

[whitekat]

Hi JaunJo,That's see how that works. So far it is good,I will update you if it starts again.Thanks,Whitekat

[JuanJoFitbit]

@whitekat, I'm sorry for the late response. However, I'm glad to hear that so far your Versa 2 has been working properly. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀