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My Versa 2 stopped reading my SpO2.

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‎12-17-2020 05:06 - last edited on ‎12-21-2020 18:35 by Fitbit Moderator

‎12-17-2020 05:06 - last edited on ‎12-21-2020 18:35 by Fitbit Moderator

My tracker (Versa2) stopped reading my SO2. Everything else records but that says it couldn't read it. Used to work all the time but I lost bluetooth connection and had to re-connect. Hasn't worked since. Any idea what the problem could be?

 

Moderator edit: updated subject for clarity

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‎12-21-2020 18:35

‎12-21-2020 18:35

Welcome to the Fitbit Community @JodiDostie.

 

Thank you for the information provided.

 

There are some situations where your Fitbit Versa 2 might not track your SpO2. I would recommend visiting this article and following the instructions in the menu "Why didn’t I receive SpO2 data?".

 

In addition, you can restart your watch by following these steps.

 

If you have any question, please let us know.

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