My Versa 2 stopped working after water aerobics

[Teebaby65]

• Went to a water aerobics class waring my "Versa 2" now it not working. They aren't water resistant?

Moderator Edit: Clarified subject.

[AndreaFitbit]

Thanks for getting back to us @Teebaby65. I'm sorry to hear that your Versa 2 stopped working after wearing it for water aerobics. 

Versa 2 is water-resistant to 50 meters.

Make sure to clean your device completely before using it or charging it.

• Does your watch show condensation inside?
• Do the back lights turn on?
• Does it vibrate when you press the button?

[Teebaby65]

No, I will have to repair. I did get a "Versa 4" and I like it better.

Sent via the Samsung Galaxy Note20 Ultra 5G, an AT&T 5G smartphone
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[AndreaFitbit]

Thanks for getting back to us and for letting us know that you got a Versa 4 and you like it better @Teebaby65.

If you have time, check out our Health & Wellness board where you can make new friends, create your own topics and find tips, as well as encouragement from other members. Happy stepping!