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My Versa Is not syncing

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I Just got my Versa last night and now it is not syncing I have tried to restart my phone and FitBit but now it won't sync I need help My phone keeps saying make sure the device is turned on and is connected and it is.

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I have found help on this please go here The link is to help with syncing!

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I have found help on this please go here The link is to help with syncing!

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