12-06-2020
09:47
- last edited on
12-10-2020
18:06
by
EdsonFitbit
12-06-2020
09:47
- last edited on
12-10-2020
18:06
by
EdsonFitbit
My Versa will show what I ran in miles, but then shows my laps on the GPS route in kilometers. Please help!
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
12-13-2020 18:11
12-13-2020 18:11
@Katzi23 and @EdsonFitbit -
See my post in this thread - the issue is the reverse of @Katzi23 miles instead of kilometers, but the solution should very well be the same.
Good luck and welcome to the boards.
12-10-2020 18:04
12-10-2020 18:04
Welcome to the Fitbit Community @Katzi23.
Thank you for the information provided.
I just checked my Fitbit account in my cellphone and it shows my laps in miles.
To try to resolve this issue, please do the following:
- Log out from the Fitbit app
- Reboot your cellphone
- Log back into the app
In addition, please make sure to have the latest version of the Fitbit app (3.36 iOS and 3.35 Android). For instructions to check your current version and to update, please visit this article and scroll down until you see the menu "How do I update the Fitbit app?".
If you have any question, please let us know.
Have you received the answer you were looking for? Choose the post as the best answer!
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12-13-2020 18:11
12-13-2020 18:11
@Katzi23 and @EdsonFitbit -
See my post in this thread - the issue is the reverse of @Katzi23 miles instead of kilometers, but the solution should very well be the same.
Good luck and welcome to the boards.
12-14-2020 00:11
12-14-2020 00:11
That worked!! Not sure how it got changed in the first place but I’ll take it!! Thank you @MrMarv
12-14-2020 07:13
12-14-2020 07:13
@Katzi23 -
Great - glad I could help.
12-14-2020 14:01
12-14-2020 14:01
It's great to see you in the Fitbit Community @MrMarv.
Thanks for sharing the steps you followed to get your laps in a different unit measurement.
@Katzi23, I'm glad to hear that you've resolved the issue after following @MrMarv's steps.
On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.
Feel free to contact us back at any time.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!