My Versa does not record my naps

[CaptainInvictus]

My Fitbit Versa used to automatically record afternoon naps. After the recent update, about August 29th, 2019, my Fitbit Versa does not record naps, these are 2 or 3 hour naps in the afternoon. How can this be fixed? Thanks. 

Moderator edit: updated subject for clarity

[EdsonFitbit · Accepted solution]

@CaptainInvictus It's great to see you in the Fitbit Community. Sorry for the delayed response.

I regret to hear that your Fitbit Versa is no longer recording your naps.

I would recommend performing a restart by following these instructions.

If you continue experiencing the same problem and you have set your Sleep Tracking to Normal please change to Sensitive to see if the issue gets resolved. You can find this feature if you go online to fitbit.com > Settings > Devices > Sleep tracking. Please make sure to sync your device everytime you make a change to your Fitbit account.

If you have any question, please don't hesitate to contact us back at any time.

[CaptainInvictus]

Thanks. This was very helpful. 

[EdsonFitbit]

@CaptainInvictus Thanks for your response.

I'm happy to have been of help.

On another note, you are welcome to visit the Discussions board where you'll find interesting topics.

Hope to see you around more often.

[FitnessWarrior2]

I go into fitbit.com, into settings, into device and it just says information about the device with no options to select any changes.