Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Versa has stopped working completely

Replies are disabled for this topic. Start a new one or visit our Help Center.

On Saturday my Fitbit showed it needed charging. I charged it but the charge did not hold - it was flat within 2 hours. Now it is completely dead. The screen is blank. It won't sync, charge or work in any way. 

This is my 3rd or 4th!! Fitbit. All of them faulty within a year. To say I'm disappointed is an understatement. 

Best Answer
0 Votes
3 REPLIES 3

I had the same problem.  Take a look at this article. Basically, you need to turn off the Automatic Time and then resync your watch. 

 

https://help.fitbit.com/articles/en_US/Help_article/1176.htm

 

Good luck!

Best Answer
0 Votes

I just realized I responded to the wrong thread. So sorry!

Best Answer
0 Votes

Thank you but I can't do anything at all. It's going back - they'll either fix it or replace it 

Best Answer
0 Votes