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My Versa is not holding a charge....?

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‎12-26-2019 05:42

‎12-26-2019 05:42

In the last 24 hours I have fully recharged my Versa twice and it has drained to zero over just a couple of hours. 
What should I do? 
This is very frustrating to say the least

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‎12-26-2019 06:45 - last edited on ‎06-30-2024 05:38 by Fitbit Moderator

‎12-26-2019 06:45 - last edited on ‎06-30-2024 05:38 by Fitbit Moderator

@TheRax Hello!  Have you tried restarting your Versa or performing a factory reset on the device?  To restart the device, see the instructions taken from this help article below.

FitbitRestartVersa.PNG

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎12-27-2019 02:41

‎12-27-2019 02:41

- Curious to know if that step to restore your battery’s charge worked, or not. Could you update, please?

 

Thanks 😊 

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