help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Versa is showing the wrong date

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-14-2021 01:08 - last edited on ‎08-14-2021 06:43 by Fitbit Moderator

‎08-14-2021 01:08 - last edited on ‎08-14-2021 06:43 by Fitbit Moderator

Why can't I put the correct date for my versa? 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
8 REPLIES 8

‎08-14-2021 01:21

‎08-14-2021 01:21

You can't manually set the date (or time) but it should reset itself whenever it syncs to your phone based on the date/time on that device. Does your fitbit seem to be syncing ok?

 

Best Answer
0 Votes

‎08-14-2021 06:45 - edited ‎04-16-2024 06:46

In response to SteveH

‎08-14-2021 06:45 - edited ‎04-16-2024 06:46

Hi there, @SunsetRunner. Welcome to the Community Forums. 

As @SteveH has mentioned, keep in mind that your Versa may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎08-15-2021 10:07 - last edited on ‎08-16-2021 14:22 by Fitbit Moderator

In response to MarreFitbit

‎08-15-2021 10:07 - last edited on ‎08-16-2021 14:22 by Fitbit Moderator

My fitbit has the exact right time, things a lil better than the were it used to 6 months or so out of date, now its only around 5 days!

Thank you anyway

Update: Yeah it syncs fine. It's not a major issue I just never understand it!

Thank you

Best Answer
0 Votes

‎08-16-2021 14:26 - edited ‎11-04-2023 17:55

In response to SunsetRunner

‎08-16-2021 14:26 - edited ‎11-04-2023 17:55

@SunsetRunner Anytime! Is everything good now? You can also find more information here How do I change the time on my Fitbit device? 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎08-17-2021 03:15

In response to MarreFitbit

‎08-17-2021 03:15

Well no, it still won't show correct date etc but I'm over it!

Thank you 😊

Get Outlook for Android
Best Answer
0 Votes

‎08-17-2021 04:03

‎08-17-2021 04:03

that's how my issue started...wrong date, like it wasn't syncing up, then losing charge very quickly, then glitchy screen, and then I've tried a hundred factory re-sets (initially for first few times I got the fitbit screen like you're supposed to, but it didn't restart, and then next few times just got a black screen with a glowing blue edge, and now just black, no life at all)...something has definitely gone wrong after recent updates I think. 

Best Answer

‎08-17-2021 10:42

In response to Maui2512

‎08-17-2021 10:42

Mine has NEVER shown the correct sate, nor did my previous one! I thought it was something I had done wrong!

Get Outlook for Android
Best Answer
0 Votes

‎08-17-2021 11:22

In response to SunsetRunner

‎08-17-2021 11:22

Check your Time zone .  Mine just recently after a trip stayed in the other time zone .

The date was a day ahead and time was slightly out also 

Best Answer
0 Votes