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My Versa keeps unsynching

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‎09-27-2019 02:20 - last edited on ‎04-23-2022 12:24 by Moderator Alum

‎09-27-2019 02:20 - last edited on ‎04-23-2022 12:24 by Moderator Alum

Hi I have gotten a new phone and my Versa keeps unsynching, my old phone had  no problems at all.

Ive deleted the app ,turned off my phone ,turned off the watch..still happening.My old phone was a samsung and my new one is a Huaweii. Its so frustrating ...help

 

 

 


Moderator edit: subject updated for clarity

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‎09-27-2019 09:32

‎09-27-2019 09:32

Check the list of Approved Devices.  Most likely, you will not find your new phone listed there.

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‎09-27-2019 09:32

‎09-27-2019 09:32

Check the list of Approved Devices.  Most likely, you will not find your new phone listed there.

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