My Versa stop working

[Cloving]

I went swimming today and my versa stop working. Actually I was just playing with my grandbaby in the pool and I got home it quit on me. I would like to know what to do

Moderator edit: Subject for clarity.

[NellyG]

Hi @Cloving Have you tried restarting it? If that doesnt get it working after a fewbtries theneither come back here or contact Support (link in my signature)

Restart your tracker

[Cloving]

The screen still blank but I put in on the charger and the green light blinks but nothing else works

[NellyG]

Ive flagged a moderator to help you.

[GraceGFitbit]

Thanks for posting your inquiry here @Cloving and thank you for pointing this out @NellyG. 

@Cloving, I just checked with our Support Team and confirmed that you have an open case with them. I advise you to reply them and continue the assistance.

If you have any further questions, please let me know!

[Cloving]

Thanks @NellyG for your help, they are sending me an replacement.... I will back taking over my challenges again pretty soon 💃🏾💃🏾💃🏾

[Cloving]

Yes @GraceGFitbit they're sending me a replacement thanks 

[NellyG]

@Cloving  Thats great news!

[GraceGFitbit]

Many thanks for your kind reply @Cloving. I'm glad to learn that you will receive a replacement.

I hope to see you chatting around enjoying the Forums.

In case you need anything else, please feel free to reply, I'll be happy to help.