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My Versa stopped working

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‎01-18-2019 14:10

‎01-18-2019 14:10

I received my Versa as a Christmas present and today the screen went black and I can't get it back on. It was working fine and then it just stopped. I've had other Fitbit's and never had any problems.

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‎01-18-2019 14:48

‎01-18-2019 14:48

Have you tried recharging it?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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‎01-18-2019 14:56

‎01-18-2019 14:56

I had the same happen last weekend and they sent a replacement.  Try to restart and reset it.  Charge it up and see if it comes back on. Call customer service and they will walk you through the steps.  

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