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My Versa won't sync

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‎04-13-2018 19:00 - last edited on ‎10-27-2021 17:57 by Fitbit Moderator

‎04-13-2018 19:00 - last edited on ‎10-27-2021 17:57 by Fitbit Moderator

My Fitbit suddenly won't sync. Does not connect with iPhone or computer. Help please.

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎04-13-2018 23:03

‎04-13-2018 23:03

Had same issue this morning but did the following which fixed it:

1) updated phone software

2) restarted app

3) reconnected wifi

4) restarted versa

 

Not sure if it was all of the above that was required or just one but it’s working fine now 🙂

View best answer in original post

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2 REPLIES 2

‎04-13-2018 23:03

‎04-13-2018 23:03

Had same issue this morning but did the following which fixed it:

1) updated phone software

2) restarted app

3) reconnected wifi

4) restarted versa

 

Not sure if it was all of the above that was required or just one but it’s working fine now 🙂

Best Answer

‎04-21-2018 12:17

In response to hlc82

‎04-21-2018 12:17

Thank you hic82. My Ionic actually was not working, and was replaced at no charge. 😉

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