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My back button isn’t working

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‎08-23-2019 00:04

‎08-23-2019 00:04

Back button looks like it is stuck doesn’t work or move  at all I don’t know what to do I bough it 8 months ago 

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‎08-23-2019 00:43

In response to SteveH

‎08-23-2019 00:43

Thank you for your advice I send them a message hopefully I can hear back from them soon!!

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‎08-23-2019 00:13

‎08-23-2019 00:13

If it is not possible to free it then I would contact customer support as you should still be covered by the warranty. You can get them via contact.fitbit.com 

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‎08-23-2019 00:43

In response to SteveH

‎08-23-2019 00:43

Thank you for your advice I send them a message hopefully I can hear back from them soon!!

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