My experience with Fitbit Versa

[blueisis02]

Hello,

   Can someone recommend a fitbit that has little to no issues? This Versa is the WORST fitbit product I have tried to date. I have now had 5 or 6 replacements in less than 1 year due to several different problems (batter drain, buttons & screen not responding etc.) I just got hubby a versa 2 in like Feb. and he had his first replacement about a month later. I LOVED my charge 2 and had no issues until it died and they discontinued the model. I was going to try a charge 3, but I see that has a million issues as well. 

Any suggestions are appreciated. Thanks! 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @blueisis02, thanks for stopping by. We acknowledge the limitation we have on our part particularly on what you have experienced with the Fitbit Versa. We‘re taking into consideration your comments and sentiments with regards to our products and services.

Please note that our main purpose is to avoid negative experiences to our customers, we're always willing to help and provide troubleshooting steps. Then, if the tracker is deemed defective we review eligibility using the one year warranty option.

In regards to your inquiry, we recommend checking out our comparison page at https://www.fitbit.com/compare, where you can see at a glance the features that each tracker provides. 

Please let us know if you have a question our comparison page doesn't answer and we'll be happy to get you the information you need.