help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My new versa is getting notifications, just not texts

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-07-2018 19:25

‎08-07-2018 19:25

Hi, I literally just got my versa a few days ago, and I have not received one text message from my iPhone. I have gotten calls and calendar events, but not a single text message! I need to see me texts, and I have tried everything that they have said to do, but it is still not receiving anything. Anyone know what to do??? Im even considering returning it and getting a new one.

Best Answer
0 Votes
2 REPLIES 2

‎08-07-2018 21:38

‎08-07-2018 21:38

it is probably a setting on your iPhone.  Check that you have Show in History enabled and also show on lock screen

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎08-08-2018 07:28

In response to NellyG

‎08-08-2018 07:28

See fitbit help docs for setup instructions

How do I get notifications from my phone on my Fitbit device?
Receive call, text message, calendar, and other notifications on your Fitbit watch or tracker if you have a compatible phone.
My Fitbit device isn't receiving notifications from my phone
Try these troubleshooting steps if you're not receiving notifications
The setting in the messaging app may be called show preview.
 
Best Answer
0 Votes