My versa won't charge

[MorrisseyD]

Last night my versa ran out of charge so I plugged it in as usual but it would not charge. I cleaned it and tried multiple areas to try to get it to charge. Nothing worked. Help! I wear this all day everyday! Thznk you!

[Kwarley1]

same thing happened to me this morning.

I usually charge the watch when I take my shower. yesterday it didn't charge all the way. 

I have been exercising everyday and using it more over the last couple of months and I have noticed the charging capacity decreasing over time.

[Ttraylor]

I charge mine when I shower.  Another user said that was an okay way to charge it but then he added “don’t let it ever go completely dead”, I don’t know what the issue is, but it appears to be a bad thing.  So that is my 2 cents but it doesn’t help you at all, sorry!

[ARC8020]

Same thing- charge lasts1-4 hours if lucky

[MorrisseyD]

Oh no! Thanks for your response.  I work out everyday as well.  I tried a few more times to see if I would have any luck getting it to charge but nothing.  I have had this for only a year now.  Is it already time to buy another?  

[Pamibeth]

This happened to me as well. I thought it was the charger so bought a new one on Amazon and it just started charging again. Had it for 2 years

[Ttraylor]

If you are still in Warranty, get with Fitbit before your warranty runs out, If you pass that date then you are out of luck.

[MorrisseyD]

Hi. 

Well it turned back on and now it is dead again.  I as am frustrated. I seem to have to buy one every year.

[Ttraylor]

Could your charger be bad.  Have you tried a different charger

[ARC8020]

No - I haven’t. I bought an Apple Watch instead

Sent from my iPhone

[Ttraylor]

Now that is the way to solve a problem, trade up to something that works.

[ARC8020]

After reading your post I bought a new charger. Versa lasted 4.5 hours. Guess the Apple Watch was the right purchase after all