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Need help setting up my Versa 2.

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‎04-08-2021 17:11

‎04-08-2021 17:11

So in setting up my versa 2 it gets to the setup point where you put the watch on the charger and all it does it keep telling me try again.  Can you not be hooked up to any other bluetooth devices while setting it up?  Or what would cause this to happen this watch is brand new and I'm new to all of this. 

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‎04-08-2021 19:07

‎04-08-2021 19:07

Welcome to the Fitbit Community, @johnstevenson29.

 

Thank you for the information provided.

 

To resolve difficulties to set up Fitbit devices we recommend following these troubleshooting steps.

 

Whether this doesn't help, please tell me what is the model and OS of your mobile device?

 

Hope this helps.

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