help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New Fitbit - can’t send quick replies on device

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-07-2020 04:37

‎05-07-2020 04:37

Hi my husband and I received our new Versa 2 Fitbits yesterday. He is able to send quick replies and speak into his device to send replies but I am unable to. I tried everything and made sure all my notifications are on. I even turned on my app notifications and see “quick replies,” but when I press on a text message on my Fitbit, I am still unable to send quick replies. It just comes up automatically on his Fitbit. Please help. Thanks. 

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎05-07-2020 05:00

‎05-07-2020 05:00

Do you happen to have an iPhone? Quick Replies only work on Android phones.

View best answer in original post

Best Answer
2 REPLIES 2

‎05-07-2020 05:00

‎05-07-2020 05:00

Do you happen to have an iPhone? Quick Replies only work on Android phones.

Best Answer

‎05-07-2020 09:53

In response to SteveH

‎05-07-2020 09:53

Oh I see. I do have an iphone, and my husband uses an android phone. That
would explain why I can't send quick replies. Another reason to switch over
to android lol. Thank you.
Best Answer
0 Votes