New Fitbit - can’t send quick replies on device

[Sauyhayes_76]

Hi my husband and I received our new Versa 2 Fitbits yesterday. He is able to send quick replies and speak into his device to send replies but I am unable to. I tried everything and made sure all my notifications are on. I even turned on my app notifications and see “quick replies,” but when I press on a text message on my Fitbit, I am still unable to send quick replies. It just comes up automatically on his Fitbit. Please help. Thanks. 

[SteveH · Accepted solution]

Do you happen to have an iPhone? Quick Replies only work on Android phones.

[Sauyhayes_76]

Oh I see. I do have an iphone, and my husband uses an android phone. That
would explain why I can't send quick replies. Another reason to switch over
to android lol. Thank you.