help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New Versa locking pin

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-19-2019 00:11 - last edited on ‎09-22-2021 11:29 by Moderator Alum

‎10-19-2019 00:11 - last edited on ‎09-22-2021 11:29 by Moderator Alum

I have recieved a brand new Versa yesterday 18.10.19 and would like to change the strap over to the larger one but the locating pin on the strap will not slide over any help?

 

Many thanks

 

 


Moderator edit: format

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎10-19-2019 15:57

‎10-19-2019 15:57

Hi @Cleary watch this video. Regards kuzibri

Best Answer
0 Votes

‎10-19-2019 16:01

In response to SunsetRunner

‎10-19-2019 16:01

Many thanks, but the pin doesnt move i can take one strap off fine but the other doesnt work. Will be sending it back..
Sent from my Samsung Galaxy smartphone.
Best Answer
0 Votes