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HR and sleeping features not working

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‎10-19-2019 08:35

‎10-19-2019 08:35

I have bought fitbit versa watch last week. HR led light not working and seeping data has blank. what i should to do.  

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‎10-19-2019 15:50

‎10-19-2019 15:50

Hi @choudhary_rahul , HR monitoring and sleep recording are closely related, so if you HR is not working, you will not get sleep recording. Go to the settings of your Versa and switch the HR off. Restart your Versa three times and enable HR again. See if you HR LED is working and recording. If not, call Customer Support since your Versa is only one week old and thus still under warranty. Regards kuzibri

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