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No SMS Received For Two Factor Authentication

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‎11-28-2022 11:44 - last edited on ‎12-04-2022 13:23 by Moderator Alum

‎11-28-2022 11:44 - last edited on ‎12-04-2022 13:23 by Moderator Alum

I have been trying several times to link my phone number to with the fitbit application as well as my watch, but it doesn’t seem like it’s recognizing my phone number. it’s in a working condition, but the sms code isn’t being received on my end when i confirm my phone number with the correct area code as well. if you could pls advise on this. 

 

Moderator Edit: Clarified subject

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‎12-04-2022 13:26

‎12-04-2022 13:26

Hi there @SunsetRunner. Welcome to Community Forums.

 

I appreciate you shared this information. I'd recommend you check this article, How do I protect my Fitbit account with two factor authentication?.

 

Hope this helps.

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‎12-23-2022 05:39

In response to LucioFitbit

‎12-23-2022 05:39

I have similar issue on the pixel watch. The OTP does not come through on my phone (Pixel 6 Pro & Pixel 4 XL) even though my phone is working perfectly fine. Have tried it over 50+ times on the phone and on the website. There is no solution to this on the article you provided.

A drop of ink may make a million think.
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