help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No Screen!!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-26-2018 12:18

‎11-26-2018 12:18

Woke up yesterday morning and my Fitbit was just black! Tried the hard reset a million times but no avail! Help please 😤 only got it in may for my birthday 

Best Answer
0 Votes
2 REPLIES 2

‎11-26-2018 12:22

‎11-26-2018 12:22

First of all, a very belated Happy Birthday!

 

Second, try putting it on the charger.  The battery is supposed to last about 4-6 days, so it may be in need of a charge.  Leave it on there for about 2 hours to make sure it's fully charged.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer
0 Votes

‎11-26-2018 12:51

In response to DramaQueenDiva

‎11-26-2018 12:51

Thanks for your reply... I left it in the charger overnight and still nothing. 

Best Answer
0 Votes