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No badges since long

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‎06-20-2021 01:51

‎06-20-2021 01:51

Hello support team

its been ages and ages I haven’t received any badges in spite of being active on Fitbit. What’s happening ? Could someone from the support team check and get back with a solution? It’s frustrating. I have already  tried  to fix the issue by log out and relogin. It didn’t work. 
phone - iPhone XR 

Device - versa 
please help 

regards 

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‎06-20-2021 13:50

‎06-20-2021 13:50

Sorry to hear this, @Princess25 but this is a community forum. If you want to get in touch with Support, tap Help at the bottom of this page, then Get Support. Hopefully they can help. 

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‎06-20-2021 21:11

In response to SunsetRunner

‎06-20-2021 21:11

Thanks Carol 

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