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No notifications and Bluetooth connectivity issues

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‎01-13-2022 09:36 - last edited on ‎12-18-2022 20:37 by Fitbit Moderator

‎01-13-2022 09:36 - last edited on ‎12-18-2022 20:37 by Fitbit Moderator

recently only for the past two days my watch has been constantly disconnecting from the app and I get the “lost bluetooth pairing” notification everytime I open the app. It instructs me to forget the device in settings and reconnect and I’ve done that about three times now. Same response every time. It connects for a bit and then I get the same notification. Very buggy. Please help as I can no longer do anything or receive any notifications on my watch now.

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‎01-13-2022 23:47

‎01-13-2022 23:47

Hi @Kindservant99  - check your battery saving settings on the phone and make sure that Bluetooth and Fitbit App are set to not be stopped.

Author | ch, passion for improvement.

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